Where Elegance Meets Everyday Dining

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At Soraveux, we provide premium ceramic dinnerware that combines elegance, durability, and functionality. Our mission is to enhance your dining experience with stylish, high-quality products backed by excellent customer service. We aim to make every meal special, offering products that are both beautiful and practical.

About Soraveux

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Crafted With Purpose

  • Made for Meaningful Moments

    From quiet dinners to shared celebrations, our pieces are created to be part of your story.

  • Quality You Can Feel

    Crafted with durable materials and fine finishes that balance beauty with everyday use.

  • Timeless Style

    Elegant designs that blend seamlessly with any table setting, season after season.

Frequently Asked Questions

FAQs

Can I pay in a currency other than MYR?

All transactions are processed in Malaysian Ringgit (MYR). If you pay using a different currency, your bank or payment provider may apply exchange rates or additional fees. These charges are set by your financial institution and are beyond our control.

For detail information, kindly refer to our Payment Policy

Do you offer shipping outside Malaysia?

Currently, we ship exclusively within Malaysia. We aim to expand internationally in the future and will provide updates if new shipping destinations become available.

For detail information, kindly refer to our Shipping Policy

How long does it take to process my order?

Orders are typically processed within 1–3 business days (Monday to Friday, excluding public holidays). Orders received after 7:00 PM (GMT+8) or on weekends/holidays will be processed the next business day.

For detail information, kindly refer to our Shipping Policy

Do you provide tracking information?

Yes. After your order is dispatched, we will provide a tracking number via email so you can monitor the shipment status until it reaches your address.

How will I receive my refund?

Refunds are issued using the original payment method used during checkout. If your payment was made in another currency, your bank may apply exchange rates or transaction fees.

For detail information, kindly refer to our Return & Refund Policy

How do I contact Soraveux for support?

You can reach our customer support team via info@soraveux.com or submit a request through the Contact Page. We aim to respond within one business day.

For detail information, kindly refer to our Contact Us

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