Payment Policy
This Payment Policy explains how payments are processed on the Soraveux website, including accepted payment methods, currency usage, security measures, and related policies that govern transactions.
Payment Methods and Currency
| Payment Aspect | Details |
|---|---|
| Accepted Payment Methods | PayPal |
| Transaction Currency | Malaysian Ringgit (MYR) |
| Currency Conversion | Payments made in other currencies may be subject to exchange rates or fees applied by your bank or payment provider, which are beyond our control |
Billing and Payment Authorization
All orders must be fully paid at the time of purchase. Payments are subject to authorization and verification by PayPal. Orders will not be processed or shipped until payment has been successfully confirmed. We reserve the right to cancel or hold orders in cases where payment authorization fails or cannot be verified.
Secure Payment Processing
We use SSL (Secure Socket Layer) encryption technology to protect all payment and billing information transmitted through our website. This ensures that sensitive customer data is encrypted and safeguarded against unauthorized access during the checkout process.
Shipping Policy Summary
Orders are processed and delivered in accordance with our shipping procedures, including clearly defined handling times, transit estimates, and non-operational days. Customers are encouraged to review the full details of our shipping practices by visiting our Shipping Policy.
Return and Refund Policy Summary
We maintain a transparent and customer-focused return and refund process. Eligible items may be returned or exchanged within the applicable return period, and approved refunds are issued to the original payment method. Full eligibility criteria and processing timelines are available in our Return & Refund Policy.
Privacy and Data Protection
Customer privacy is a priority at Soraveux. Personal and payment-related information is collected and processed securely and used only for order fulfillment, customer support, and service improvements. For comprehensive details regarding our data protection practices, please refer to our Privacy Policy.
Google Merchant Center Compliance
Soraveux complies with Google Merchant Center requirements, ensuring that all billing terms, payment disclosures, pricing information, and checkout processes are accurate, transparent, and accessible to customers at all times.